Xiangxi Chen

Chapter 03Projects

Systems, products, and side builds — where the thinking shows up.

Each of these started messy: an ambiguous problem, no obvious shape, and real stakes. They're also the clearest proof that I don't stop at the analysis — I ship the thing.

01

AI Product · WPP Grand Prize 2025

Tech Concierge

Turning scattered platform knowledge into a working AI product.

Problem

Platform teams at WPP Media were losing hours to stale playbooks, scattered docs, and repeated questions. The cost wasn't just time — it was inconsistent client answers and slower decisions.

Approach

I scoped the real bottleneck as a knowledge-structure problem, not a headcount problem. I built an AI-enabled support agent anchored to a reusable knowledge spine, designed the workflows around how platform teams actually work, and framed the whole thing as a scalable internal product.

Outcome

85% faster research and troubleshooting across the platform team. Grand Prize, 2025 WPP Hackathon. Now operating as a live internal tool.

85%faster research
Grand Prize2025 WPP Hackathon
0 → 1zero-to-product scope
02

Predictive Model · US #1 · Global Top 3 · 2026

Delivery Capacity Prediction

A predictive system that beats the in-production algorithm by 75%.

Problem

Media line items regularly under-deliver or over-deliver, eroding campaign performance and client trust. The existing capacity algorithm surfaced problems too late to act on — pacing levers had already expired, and budget was either wasted or left on the table.

Approach

Built a predictive model to estimate line-item delivery capacity before risk materializes. I structured the feature engineering around actionable levers — bid, pacing, inventory — so the output drives real media optimization, budget allocation, and planning decisions, not just alerts.

Outcome

Improved accuracy by 75% over the in-production algorithm in offline tests. Ranked US #1 and Global Top 3 at the 2026 Global Hackathon. Planners now have a way to prevent over-delivery and under-delivery before either becomes expensive.

+75%accuracy vs. incumbent
US #1Global Hackathon 2026
Top 3global ranking
03

Analytics Leadership · WPP Media

Measurement Systems That Move Budgets

10+ BI systems in production, built so budget decisions actually stick.

Problem

Cross-market campaigns generated noisy performance data, scattered across platforms on lagging refresh cadences. Leadership was making budget calls on what was visible, not on what was true.

Approach

Built a suite of Power BI dashboards covering CPA, ROAS, retention, and real-time visibility — paired with incrementality testing and attribution frameworks so the numbers meant something. Measurement, not reporting.

Outcome

10+ systems in production. 75% faster refresh. Sharper, more defensible budget decisions across client and leadership teams.

10+systems in production
75%faster refresh
CPA · ROASunified measurement
04

Side Project · Product + Brand

An internet-native resale concept, built like a product story.

Problem

Most resale products treat impulse buys as commodity inventory. The emotional layer — the absurdity, the regret, the story — goes unused and the experience feels anonymous.

Approach

Defined the product tension, built the brand world, and shaped the interaction design to feel like a piece of internet culture rather than a marketplace. Solo design and build.

Outcome

A working concept that shows how I think beyond analysis alone: define the user tension, sharpen the narrative, and build a system people instantly understand.

Solodesign + build
Brand-ledproduct narrative
Sidepersonal R&D
05

Side Project · Career Tool

VizUp

An app that helps workplace professionals grow their visibility.

Problem

Workplace visibility — being known for the right work — is usually treated as luck or social skill. Most people who struggle with it aren't short on competence; they're short on feedback, structure, and a way to practice.

Approach

Designed and built VizUp as an opinionated tool for that gap: prompts, practices, check-ins, and AI-driven coaching built around real workplace dynamics. Solo design and build, end-to-end.

Outcome

Now live on the App Store. Proof that I can take an underserved behavioral problem, design a product around it, and ship it end-to-end without a team or a mandate.

Solodesign + build
AI-drivenpersonalized coaching
App Storelaunched

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